Getting a Swoop vending machine into your facility is straightforward.
No lengthy procurement process, no complicated setup, no disruption to your courts or your members.
From first conversation to first sale, we handle everything and we work around your schedule, not the other way around.
OUR Installation process
step by step
1. Let’s Talk
It starts with a conversation. We’ll find out what you’re looking for: the type of vending machine, the products you want to sell or rent, and the commercial model that makes sense for your venue. Whether that’s an outright purchase, a fixed monthly rental, or a revenue share arrangement, we’ll help you land on the right fit.
2. Design Your Machine
Once you’ve decided on your setup, we design your vinyl wrapping together so the machine looks like it belongs at your venue, not just any sports facility. We also configure the backend with your product range and pricing before anything is shipped.
3. Set Up Payments
We’ll walk you through setting up your account with your payment provider. It’s straightforward, and we’re with you throughout. Our machines accept contactless and card, no cash handling, no headaches.
4. Choose Your Date
Installation can happen as soon as the same week, or planned months in advance it’s entirely up to you. We work around your calendar, your quieter periods, and what suits your team.
5. We Install It
Our professional installation team takes care of everything on the day. Most installs are done in under an hour. The machine slots neatly into position (typically right next to your courts or pitch) with no disruption to your facility and no need to close anything down.
6. Go Live
Before we leave, we get everything live and running. We set up your first batch of stock, walk your team through the app, and make sure you’re confident using the backend system. Our knowledge base hub covers everything in detail, and we’ll create a WhatsApp group with our team so you’ve always got someone on hand if you need us.
What You Need to Provide
Very little.
You’ll need a standard power socket near the machine location, that’s about it. We provide 4G SIM cards for connectivity (under £10 per month), so there’s no reliance on your venue Wi-Fi. If you’d prefer to use Wi-Fi, we can accommodate that too depending on the machine.
For machine placement, we’ll either visit in person or assess remotely whichever works best for you. We like meeting our partners face to face, but we’re relaxed about it either way.
Ongoing Support From Day One
Installation isn’t the end of our involvement… It’s the beginning. In the months after launch, one of our team will be on hand to help you get the most from your machine. We’re responsive, flexible, and genuinely invested in making sure your machine earns its place.
If anything ever goes wrong, you know exactly who to message.
